Refund Policy
Refund Policy
At British Assignment Writing, we strive to provide the highest quality academic writing services. Our refund policy is designed to be fair, transparent, and straightforward, ensuring that our clients have a clear understanding of the circumstances under which refunds are granted. Please review the following guidelines carefully to understand our refund process.
1. Eligibility for Refunds:
Refunds are only considered under specific conditions where our service fails to meet the agreed-upon standards or timelines. These conditions include:
* Non-Delivery of Service: If we fail to deliver the assignment by the specified deadline, a full refund will be granted.
* Inaccurate Content: If the content of the delivered assignment is substantially different from the order details or contains significant inaccuracies, you may be eligible for a partial or full refund.
* Plagiarism: In the unlikely event that the work provided contains plagiarism beyond the allowable threshold, as determined by a reliable plagiarism checker, a full refund will be processed.
2. Process for Requesting a Refund:
To request a refund, you must contact us within 14 days of receiving your completed assignment. Please send an email to info@britishassignmentwriting.com or call us at 447928001055 with the following information:
* Your order number
* A detailed description of the issue
* Any supporting documentation, such as plagiarism reports or correspondence highlighting discrepancies
Our team will review your request within 7 business days and will contact you to discuss the next steps.
3. Refund Evaluation:
Once a refund request is submitted, our quality assurance team will thoroughly evaluate the case. This may involve reviewing the assignment against your original requirements, consulting with the writer, and assessing the evidence provided. If we determine that the assignment does not meet our quality standards or your specific instructions, we will offer a full or partial refund based on the severity of the issue.
4. Exceptions and Non-Refundable Cases:
Refunds will not be granted in the following situations:
* Change of Mind: If you change your mind after the assignment has been completed or decide that you no longer need the assignment, no refund will be provided.
* Minor Issues: Slight deviations from the instructions that do not significantly impact the quality of the work or its relevance to the assignment brief do not qualify for refunds.
* Failed Grade: We do not guarantee any specific grades, and a low grade resulting from the subjective assessment of your work by an instructor or institution does not entitle you to a refund.
5. Final Decision and Processing Time:
After the evaluation, we will inform you of our decision via email or phone. If a refund is approved, it will be processed within 10-14 business days. Refunds will be issued to the original payment method used at the time of purchase. In the case of partial refunds, the amount will be calculated based on the extent of the issue identified.
We are committed to maintaining the trust of our clients, and we will always work towards a fair resolution in the event of any dissatisfaction. If you have any questions about our refund policy or need further assistance, please do not hesitate to contact us at info@britishassignmentwriting.com or 447928001055.